Profiles are records about people in your organisation. Every person you track — whether they're a member, volunteer, contact, client, or employee — is stored as a profile. Profiles hold key information like names, email addresses, phone numbers, addresses, and any custom fields you define.
It's important to understand the distinction between profiles and users. A profile is a record about a person. A user is a person who can log in to the platform. A user always has a profile linked to them, but most profiles won't have a user account — they're simply records in your database.
The People section is accessible from the main sidebar menu. When you open it you'll see:
By default, Qik provides a standard profile type. However, your organisation may have created additional profile types through definitions. Each profile type can have its own set of custom fields and behaviours. All profile types appear in the People section and can be browsed independently.
Click View All to open the profile list view. From here you can:
When you open an individual profile, you'll see their core information (name, contact details, etc.) along with tabs or sections for:
Over time, duplicate profiles can accumulate — especially after imports. The People section includes a Find Duplicate Profiles link that helps you identify and merge duplicates. See the dedicated article on merging duplicates for more detail.