Check-ins and Attendance
Check-ins record who attended your events. Each check-in links a person to an event at a point in time, so you can see who came, who was expected but didn't, and how attendance changes over time.
Enabling check-ins
Check-in is a feature that needs to be enabled for your organisation — contact support if you don't see it. Once it's on, events show an Attendance tab and the Events dashboard shows a Checkins panel.
Checking people in from an event
- Open the event and go to the Attendance tab.
- The counters at the top show how many people are Checked in, Checked out, Expected and Absent, plus Tickets for ticketed events.
- Use the tabs to find people:
- Checked In — everyone checked in so far. From here you can also check people out.
- Expected Guests — people you expect to attend (shown before check-in starts).
- Tickets — ticket holders for this event.
- Absent — people marked as absent.
- All People — search for anyone using Find people.
- Tick the people who have arrived and click Check in N selected.
For ticketed events, door staff can also check people in by scanning the QR code on their ticket. See Ticket Desk and Check-in. For planning who should attend, see Expected Attendance and RSVPs.
You can also build your own self-service check-in screen — for example a kiosk at reception — in an app or website made with the interface builder.
What a check-in records
| Field | What it holds |
|---|---|
| Person | The person who attended, plus their name, gender and age as they were at the time. |
| Event | The event, with its start and end date. |
| Check in Date / Check out Date | When they arrived and, if checked out, when they left. |
| Checked in by / Checked out by | Who recorded the check-in and check-out. |
| Session | The session of the event, when an event has several. |
| Facility | The room or area they checked into. |
| Security Pin | A PIN set at check-in, used to confirm who may collect a person at check-out. |
| Label Note / Label Code | Information printed on name labels. |
| Absent / Was Expected | Whether the person was marked absent, and whether they were on the expected list. |
| Record Type | Standard (checked in by themselves or a relative) or Sighting (seen by someone else, such as a staff member taking a headcount). |
Checking out
If you track departures as well as arrivals, check people out from the Checked In tab. The check-out time is added to the existing check-in record, so you can see how long each person stayed. Where a security PIN was set, it can be used to confirm the right person is collecting.
Viewing attendance
- On the event — the Attendance tab shows everyone who attended.
- On a profile — the profile's Activity tab includes their check-ins across events.
- Across events — click Checkins on the Events dashboard to browse every check-in record, with filters and sorting.
Attendance reports
From the check-ins list, filter by date range, event, event type, facility or person, then save the filter as a smart list for regular reporting. Select records and export them to CSV for further analysis.
Permissions
Recording and viewing check-ins depends on your role. Door staff can be given access to check people in without being able to see the rest of your data. See Ticket Desk and Check-in for an example set-up.